At RollyClocks.com, we strive to provide a smooth and secure shopping experience. Below, you’ll find all the information you need about our shipping and payment processes.
1. Shipping Information
We offer reliable shipping options to ensure your order arrives safely and on time. Here’s what you need to know:
- Shipping Locations: We currently ship to [list of countries or regions you ship to]. If your country isn’t listed, please contact us at lee@importexpress.co.uk for assistance.
- Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an email notification once your order is shipped.
- Shipping Methods: We offer several shipping options to choose from, including:
- Standard Shipping: [X days for delivery]
- Express Shipping: [X days for delivery]
- International Shipping: [X days for delivery (depending on location)]
- Shipping Rates: Shipping costs depend on your location and selected shipping method. The shipping fee will be calculated at checkout.
- Tracking: After your order is shipped, you will receive a tracking number to monitor your package’s progress.
Note: Delivery times may vary based on your location and carrier delays.
2. Payment Information
We want your payment process to be secure and simple. Here’s how we handle payments:
- Accepted Payment Methods:
We accept the following payment methods:- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- [Other Payment Methods, if applicable]
- Secure Transactions:
Your payment information is processed securely through trusted payment gateways. We do not store your full credit card number or payment details for your safety. - Currency:
All prices are displayed in [currency, e.g., USD, GBP] unless otherwise noted. The final charge on your card will reflect the total price, including applicable taxes and shipping fees.
3. Order Confirmation & Billing Information
Once your order is placed, you’ll receive an order confirmation email with the details of your purchase. Please ensure that your billing information is accurate to avoid any delays in processing your payment. If you experience any issues with payment, please contact us at lee@importexpress.co.uk.
4. Taxes & Duties
- Domestic Orders:
All applicable taxes are included in the price during checkout for domestic orders. - International Orders:
Customers outside of [Your Country] are responsible for any additional customs duties, taxes, or fees that may apply. These fees are determined by your country’s customs department and are not included in the price of your order.
5. Changes to Orders
If you need to make changes to your shipping or payment information after placing your order, please contact us immediately at lee@importexpress.co.uk. We will do our best to accommodate your request before the order is processed.
6. Contact Us
If you have any questions about shipping, payment, or any other inquiries, feel free to reach out to us:
Email: lee@importexpress.co.uk
Website: https://rollyclocks.com
Thank you for shopping with us!
